Chat to customer service in real time.
Custom WordPress plugin using ReactJS. Integrating with the PusherJS socket channels to start new chats with customers on the Mongoose & Mink website. Using a channel ID to store and retrieve messages from the database while the first message sent by the customer is emailed to customer service where a representative is sent a link to respond to the customer in real time. New customers are also offered to sign up for the newsletter which subscribes the customer using the SendGrid API.